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PRE SALES ADVICE & AFTERCARE
At KQB you will find a wide range of awesome off-road toys for both kids, teens and adults.
Product quality is our main focus so we have a strict PDI inspection procedure and constantly review our product design. After sales support is also something our director Aidan feels strongly about. Our phone lines are open from 9am until 8pm to offer you as much support as possible. It is time to get muddy!
" Got my son his first quad from here, he absolutely loves it. Can’t fault the service, been very helpful from start to finish. Highly recommend . "United Kingdom
" Absolutely spot on. spoke to Aidan about getting my son a quad. Got sorted that day. delivered before his birthday. Great communication. can't fault "United Kingdom
Ordered 2 quads for my kids. Arrived and built the same evening. Not sure who more excited me or the kids lol. Managed to get one to start up and go. But the second wouldn't due to no spark. Emailed at 8pm and almost instantly got a response and a solution. Now waiting for replacement part. Your customer service skills are a 10/10. Thank you for a easy transaction. I will be a return customer for sureUnited Kingdom
Brilliant company fast delivery there happy to help if any problems and assist what ever it should be will be using again really happy with the quad my little girl loves it highly recommended 👍🏻United Kingdom
I have had a really bad experience with another company for 3 months so I got my money back!! well all I have to say is thank you to KQB again because they will talk to you and make you feel comfortable with your order because I ordered the up beat 125cc 4 stroke quad bike on Thursday and I received it yesterday!!KQB kept me updated and kept me reassured absolutely top class. Looks better than the photos in my lock up and can not wait for my boy to go on it on Sunday thanks again KQB...United Kingdom
Amazing service and updates thank you so much ❤️United Kingdom
Fantastic company. I have now purchased two quads from this company and the quality of the product is amazing. Customer service was great from the start, kept me up to date constantly with delivery updates. Spoke to me on the phone to explain how the quads work. I actually purchased another more expensive quad because they were so good. I would highly recommend and would 100 percent be buying another one very soon to add to the collection. Thank you.United Kingdom
Delivery on our smaller 50cc bikes takes 24-48 working hours, for the bigger bikes and quads it is usually 48-72 working hours. Contact the team if you need faster delivery.
Yes! We currently offer klarna where you can split your purchase up into smaller monthly instalments. To use this service please checkout and select the Klarna option.
Please be aware all bikes and quads require some assembly unless stated otherwise. We do offer a build up service on most of our products which can be added when purchasing.
Please call us or email the team using the email address firstname.lastname@example.org where we will look into your issues and get them rectified.
At the moment we warehouse our bikes in different locations throughout the UK so collection is not an efficient way to get your products. We also do not offer cash on delivery as we use courier companies for deliveries.
The bike is excellent and the service was great thanks
Great part cheep just what I needed
Got a electric quad helmet an suit for the little fella for Christmas he absolutely loves the quad an the service was 1st class thanks
The goods I ordered sadly weren't needed. But the customer care each time I emailed was very quick, even tho it was over the Xmas period.
I bought my son this helmet with a bike he loves it. The company is really helpful and efficient with excellent service. The products are fair price and good quality. Thank you kids quality bike's
Great product, good quality too, would recommend. The company kids quality bikes are fab, I wouldn’t hesitate to buy again from them, great service and communication.
I purchased a 12" children's electric balance bike from kids quality bike's for my 5 year old son. It was delivered fast and efficient just a few days before Christmas. The quality is excellent with easy setup. My son loves it he does my me nervous thought lol. I will definitely purchase from here again. Now my daughter's want one
Great company. Made sure our quad and gear was delivered in time for Christmas. Delivered at midnight a few days before Christmas (now that’s service) they had been delivering all day into the night. Well done. 👏👏
Got this bike for our daughter she absolutely loves it and is so happy with it came well and turly looked after :) will definitely be ordering again for her birthday :)
I bought this bike for my grandson for Christmas. It is excellent. It was delivered quickly and was easy to build. Thank you for providing this excellent product
Brought 4 bikes and upon opening the boxes one wouldn't start and had alot of problems. So they swapped it for a new one which works perfect. Happy Christmas for the kids
Good Quality bike but trying to get Tracking information out of customer service very poor as it seems they are not used to the tracking system
Good service good products very friendly and always happy to answer questions
Great service and communication
The quad was bought for my 7 yr old disabled son who can not walk.he was noticing other kids doing so much more so me and my partner bought this so he could get involved and with out a doubt the outcome was amazing he finds the quad easy to use it has forward and reverse it has a horn incase he needs help we can slow it down with parent settings over all this is an amazing bike well impressed