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PRE SALES ADVICE & AFTERCARE

welcome to KQB

At KQB you will find a wide range of awesome off-road toys for both kids, teens and adults.

Product quality is our main focus so we have a strict PDI inspection procedure and constantly review our product design. After sales support is also something our director Aidan feels strongly about. Our phone lines are open from 9am until 8pm to offer you as much support as possible. It is time to get muddy!

WALL OF FAME

customer reviews

" Got my son his first quad from here, he absolutely loves it. Can’t fault the service, been very helpful from start to finish. Highly recommend . "

★★★★★Ally Macdonald
United Kingdom

" Absolutely spot on. spoke to Aidan about getting my son a quad. Got sorted that day. delivered before his birthday. Great communication. can't fault "

★★★★★Natalie Rigg
United Kingdom

Ordered 2 quads for my kids. Arrived and built the same evening. Not sure who more excited me or the kids lol. Managed to get one to start up and go. But the second wouldn't due to no spark. Emailed at 8pm and almost instantly got a response and a solution. Now waiting for replacement part. Your customer service skills are a 10/10. Thank you for a easy transaction. I will be a return customer for sure

★★★★★Chris Bryant
United Kingdom

Brilliant company fast delivery there happy to help if any problems and assist what ever it should be will be using again really happy with the quad my little girl loves it highly recommended 👍🏻

★★★★★Tyler Scott
United Kingdom

I have had a really bad experience with another company for 3 months so I got my money back!! well all I have to say is thank you to KQB again because they will talk to you and make you feel comfortable with your order because I ordered the up beat 125cc 4 stroke quad bike on Thursday and I received it yesterday!!KQB kept me updated and kept me reassured absolutely top class. Looks better than the photos in my lock up and can not wait for my boy to go on it on Sunday thanks again KQB...

★★★★★Mark Mason
United Kingdom

Amazing service and updates thank you so much ❤️

★★★★★Amy
United Kingdom

Fantastic company. I have now purchased two quads from this company and the quality of the product is amazing. Customer service was great from the start, kept me up to date constantly with delivery updates. Spoke to me on the phone to explain how the quads work. I actually purchased another more expensive quad because they were so good. I would highly recommend and would 100 percent be buying another one very soon to add to the collection. Thank you.

★★★★★Alex Gray
United Kingdom

FAQs

Delivery on our smaller 50cc bikes takes 24-48 working hours, for the bigger bikes and quads it is usually 48-72 working hours. Contact the team if you need faster delivery.

Yes! We currently offer klarna where you can split your purchase up into smaller monthly instalments. To use this service please checkout and select the Klarna option.

Please be aware all bikes and quads require some assembly unless stated otherwise. We do offer a build up service on most of our products which can be added when purchasing.

Please call us or email the team using the email address support@kidsqualitybikes.co.uk where we will look into your issues and get them rectified.

At the moment we warehouse our bikes in different locations throughout the UK so collection is not an efficient way to get your products. We also do not offer cash on delivery as we use courier companies for deliveries.