TECHNICAL HELP

KQB TECHNICAL HELP PAGE
As we are approaching the busier times of the year we have put together this guide to help you should you have any issues with one of our products. 
ASSEMBLY
If you could not or did not select the build up service with your product you will be required to do some simple assembly with your item. We are currently working on videos explaining how to assemble each product but they aren't ready just yet. 
If you need assistance with assembly please let one of our team know. 
MY BIKE/ QUAD WILL NOT START 
ALL BIKES & QUADS
    1. If the bike is fitted with a key, ensure it is in the on position (turned right).
    2. Press the kill chord fully onto the housing.
    3. Turn the fuel tap to the ON position. 
    4. Place the choke in the UP position whilst starting.
    5. CONTINUE TO 6 IF STILL NOT STARTING 
    6. Check the engine for spark, remove spark plug and press back into HT lead and turn engine over. 
    7. Then contact us so we can investigate and organise replacement parts to be sent.

MY BIKE/QUAD STARTS BUT DOES NOT MOVE

  1. Check that the bike is in gear (if applicable).
  2. All brakes should be off and not stuck on.

I AM MISSING PARTS

 If you are missing parts please let us know within 24 hours and we can arrange replacement parts to be sent for you. 

ELECTRIC BIKES/QUADS 

  1. Ensure the bike has been fully charged even if it displays as full charge when it arrives, the bikes have sometimes been sat a while. 
  2. Make sure the bike is turned on and free from any stuck brakes.  
Failing this please contact the team for any electrical issues.